Service Disruption Due to Global Microsoft Outage

Microsoft 365 outage Outlook Teams and service updates

Service disruption: please phone your orders through. Cut-off extended to 4:30 pm today.

A global Microsoft outage is affecting Microsoft 365 and our Business Central ERP system, so we are taking orders by phone today, Friday 13 November.

What to do

  • Place orders by phone: Call Customer Service on 1800 807 203.
  • Order cut-off today: 4:30 pm.

What to expect

  • Orders and invoicing: Delays in order processing, dispatch updates and invoices.
  • Communications: Slower response times by email and phone. Orders sent by email may be delayed.

Microsoft is working to restore full service, and our team is logging orders manually in the meantime. We will let you know as soon as everything is back to normal.

Thank you for your patience.